Remote Support - Country I-Link Your One Stop For Everything Computer!

Servicing Central PA and Beyond Since 2001! Call Us today at (717)694-3290

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Welcome to Remote PC Support

In today's fast paced technological world, when your computer isn't working it can be a giant inconvenience.  Country I-Link knows how valuable your time is and has designed remote computer repair services to speed up your repair experience.  Country I-Link remote computer repairs are designed particularly for your convenience.  Without leaving your home or office you are provided with remote repairs to get your technology working the way you want... fast!

Country I-Link makes Remote PC Support Easy!
  
  • Three Simple Computer Repair Prices
  • No Sales Pressure - We don't try to sell you anything.
  • No Software - We only install free versions of software on your computer and never anything you would have to pay for afterwards.  
  • No Commitments
  • No Monthly Fees
  • No User Accounts - We don't require you to setup an account with us.
  • No Credit Card Up Front - Pay after work is completely to your satisfaction
  • If It’s Not Fixed, You’re Not Charged.

Remote Support - Quick Repair
Quick PC Repair

$29.95 / One Time Charge
Remote Support- PC Tune Up or RepairPC Tune Up or Repair

$49.95 / One Time Charge
Remote Support Virus or Malware RemovalVirus Removal & Repair

$69.95 / One Time Charge
Our quick PC repair option is for 30 to 60 minutes. This includes items like a simple error message, a non working printer, or an application problem like a browser issue.


This computer repair session is for 60 to 90 minutes of help from our experts. This covers items like slow computers, complex error messages, networking problems, e-mail issues, and other common problems.

This PC repair session is for anything over 90 minutes and covers virus/malware removal and more complex problems, regardless of how long we work on your computer.

Frequently Asked Questions

  1. How long will it take to fix my computer?
This answer varies depending on your problem.  Our main goal is correcting your issue the first time.  While some issues can be fixed in 30 minutes, Others, such as repairing a virus or malware infection can be more time consuming and takes anywhere from 60 minutes to 2 hours.

2.  What if you are unable to fix my issue?
Some PC problems just can’t be fixed via remote computer repair.  These would include cases where we suspect the root cause of the problem may be a hardware issue such as a failing hard drive, a faulty memory module, or the dreadful blue screen of death.  If we find this to be the case, we will recommend some alternatives.  No worries if we determine this after providing you the price.  Nothing will be charged to you for the call.  

3.  Do I need to sit here the entire time you fix my PC?
No, we only need you to get us started by initiating our remote control software.  This usually takes five minutes.  Once we start the process you can walk away or watch us work on your computer as if we were in front of it.  We do not “black” out your screen so you can see everything we are doing at all times.

4.  What if I'm not satisfied with my service?
If we have already charged your credit card and you decide that your computer is still having problems you can give us a call and we can take a second look at it.  If you are still unsatisfied, please know that we will offer you a refund.  We guarantee our services and your satisfaction is our top priority.

5. What operating systems do you support?
We specialize in Microsoft Windows and we obviously get the most questions on Windows.  However, depending on the problem, we may be able to help you if you are not running Windows.  So, it never hurts to ask us.  


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Start Remote Support by Calling Us
Remote Support ConnectRemote Support We Fix it
Call us at 717-694-3290 OR Click here to request a call-back.  Tell us your computer problem and we will let you know if we can fix it or not remotely and will provide you with a price quote.  
Don’t forget, we can remove viruses and also tune up your computer if its running slow.

We will assist you with easily connecting to your PC.  You simply visit a special page on the Country I Link website, download a small file and within minutes we will be able to start working on your PC over a secure encrypted connection.

Finally, the technician will work on your computer while you watch.  If the technician is successful you will confirm the work was done properly.  Once you confirmed the work is completed to yoru satisfaction, we will discuss your payment options and permanently disconnect from your computer.


When Instructed:
Click Here when instructed to begin remote support session




Country I-Link
1856 Seven Stars RD
Richfield, PA  17086
(717)694-3290

Special "Thank You" to Pam, Albert, and John for helping me realize the dream and continuing to inspire and encourage me 17 years later, making this all possible!
©2018 Country I-Link. All rights reserved.
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